Shipping policy

As soon as we get your order it is routed to a production facility that meets your specific order's requirements. The order is then picked, processed and packed within 1-3 business days.

Your parcel then begins its journey once it been picked up for delivery by one of our shipping partners. If your order isn’t finished in time for the daily pick-up it will be picked up the next business day.

Standard Delivery times:
Business days, including production time, shipping time and customs handling

Europe

Andorra 8 - 11 business days
Albania 9 - 13 business days
Austria 6 - 9 business days
Aland 10 - 15 business days
Bosnia and Herzegovina 15 - 25 business days
Belgium 4 - 7 business days
Bulgaria 8 - 11 business days
Switzerland 8 - 12 business days
Czech Republic 2 - 5 business days
Germany 4 - 7 business days
Denmark 6 - 9 business days
Estonia 9 - 12 business days
Spain 8 - 12 business days
Finland 9 - 13 business days
Faroe Islands 9 - 13 business days
France 6 - 9 business days
United Kingdom 3 - 6 business days
Guernsey 9 - 13 business days
Gibraltar 8 - 12 business days
Greece 9 - 13 business days
Croatia 9 - 12 business days
Hungary 2 - 4 business days
Ireland 2 - 4 business days
Isle of Man 10 - 15 business days
Iceland 8 - 11 business days
Italy 6 - 9 business day
Jersey 9 - 13 business days
Liechtenstein 9 - 12 business days
Lithuania 9 - 12 business days
Luxembourg 6 - 9 business days
Latvia 9 - 12 business days
Monaco 15 - 25 business days
Moldova 15 - 25 business days
Montenegro 15 - 25 business days
North Macedonia 9 - 13 business days
Netherlands 5 - 8 business days
Norway 10 - 15 business days
Poland 4 - 7 business days
Portugal 2 - 4 business days
Romania 10 - 15 business days
Serbia 8 - 12 business days
Sweden 6 - 10 business days
Slovenia 6 - 9 business days
Svalbard and Jan Mayen 15 - 25 business days
Slovakia 4 - 7 business days
San Marino 15 - 25 business days
Ukraine 10 - 20 business days
Vatican City 9 - 13 business days


United States

Alabama 5 - 10 business days
Alaska 5 - 10 business days
Arizona 5 - 10 business days
Arkansas 5 - 10 business days
California 5 - 10 business days
Colorado 5 - 10 business days
Connecticut 5 - 10 business days
Delaware 5 - 10 business days
District Of Columbia 5 - 10 business days
Florida 5 - 10 business days
Georgia 5 - 10 business days
Hawaii 5 - 10 business days
Idaho 5 - 10 business days
Illinois 5 - 10 business days
Indiana 5 - 10 business days 
Iowa 5 - 10 business days
Kansas 5 - 10 business days
Kentucky 5 - 10 business days
Louisiana 5 - 10 business days
Maine 5 - 10 business days
Maryland 5 - 10 business days
Massachusetts 5 - 10 business days
Michigan 5 - 10 business days
Minnesota 5 - 10 business days
Mississippi 5 - 10 business days
Missouri 5 - 10 business days
Montana 5 - 10 business days
Nebraska 5 - 10 business days
Nevada 5 - 10 business days
New Hampshire 5 - 10 business days
New Jersey 5 - 10 business days
New Mexico 5 - 10 business days
New York 5 - 10 business days
North Carolina 5 - 10 business days
North Dakota 5 - 10 business days
Ohio 5 - 10 business days
Oklahoma 5 - 10 business days
Oregon 5 - 10 business days
Pennsylvania 5 - 10 business days
Puerto Rico 5 - 10 business days
Rhode Island 5 - 10 business days
South Carolina 5 - 10 business days
South Dakota 5 - 10 business days
Tennessee 5 - 10 business days
Texas 5 - 10 business days
Utah 5 - 10 business days 
Vermont 5 - 10 business days
Virginia 5 - 10 business days
Washington 5 - 10 business days
West Virginia 5 - 10 business days
Wisconsin 5 - 10 business days
Wyoming 5 - 10 business days
Saint Vincent and the Grenadines 15 - 25 business days
British Virgin Islands 15 - 25 business days
U.S. Virgin Islands 15 - 25 business days

International
Australia 12-15 business days
Mexico 15-25 business days
Canada 11-15 business days
Japan 9-12 business days
New Zealand 9-12 business days
Singapore 8-12 business days 

Please note: Delivery times are approximate and may be subject to unforeseen delays. In some cases, parcels may arrive earlier than stated. Lucille AB or Tommy Johansson cannot be held responsible for courier errors or delays once an order has left our production hubs. If you feel your delivery has been misplaced or is taking longer than expected, please contact us directly.